Brand Manager, Community Activation
Explain a typical day in your job.
We consider our customers to be an integral part of the Tom’s community. We know that our customers are people who try to do good in their communities every day, and their feedback and values are always considered as we make the decisions that shape Tom’s of Maine. I work closely with the people who respond to our customers’ letters, e-mails, and phone calls. I’m also a part of the team working to make sure our blog, e-newsletter, and Facebook page are interesting, and places where our customers can share their thoughts and opinions. We are always looking for new ways to build a better sense of community with our customers.
What attracted you to Tom's of Maine?
Before Tom’s I spent my entire career working for environmental and educational nonprofits. I came to Tom’s because I love the philosophy that a business can be socially responsible and financially successful. It’s been a real plus for me that a part of my work at Tom’s has been helping to create programs that have generated support for many incredible nonprofit organizations working to do good in their communities.
What is one word you'd use to describe Tom's?
What's your favorite Tom's product and why?
My new favorite is the Wicked Fresh!™ Cool Peppermint toothpaste. I love the taste, and it really does leave my mouth feeling clean and fresh for a long time!
Family firstJulie Venell talks about a time that she received amazing support from her Tom’s of Maine family.
Walk the talkMany mornings at 6 a.m., Tom's of Maine packaging designer Jack Kindness hops on his bike and rides 12 miles (one way) to work.
Time off to serve the communityTom's employees are able to use 5% of their paid time off in volunteer time to help others.